Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
- United States (Standard): 7–15 business days
- International (Rest of World): 10–20 business days
Shipping times are estimates and may vary due to carrier delays or customs processing.
Free Shipping We offer free shipping on international orders. Domestic shipping rates are calculated at checkout.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Import Duties For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the customer. We are not responsible for delays caused by customs.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at zentoniomoreno@gmail.com within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Contact Us For any shipping questions, reach out to us at zentoniomoreno@gmail.com.